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Cohen & Company
Certified Public Accountants
We are excited for the future and our continued growth! Our Technology Services team is seeking a talented individual in the role of End User Technologies Specialist. This position will reside in our Buffalo, NY office.
The End User Technologies Specialist will be a member of the Technology Services team working in a team-oriented environment supporting each of the firm’s service lines. The End User Technologies Specialist will support and maintain all technologies used by Firm employees. Regular activities of this role include deploying hardware, installing and configuring software, diagnosing and resolving trouble tickets, maintenance and repair of laptops and other equipment to ensure optimal performance of the Firm’s technology environment. The ideal candidate will troubleshoot problem areas in a positive, timely, and accurate fashion, and provide end-user assistance in a helpdesk role with various avenues of advancement within the Technology Services team. You will engage in person and via IM, telephone, email, through screen sharing and other remote technologies.
